TickoverGet early access
Maintenance that manages itself

You fix it.Tickover runs the rest.

Tickover remembers every breakdown, every fix and every quirk of your equipment. When something stops, the right person arrives with a plan built from what worked last time, and the follow-ups, write-ups and planning take care of themselves. No forms. No new app.

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What people say
Priya
Priya09:12
Conveyor 2 just stopped. Need someone.
Tickover09:12
Ravi, Conveyor 2 has stopped. Start with the drive-side roller. Plan attached.
Ravi
Ravi09:15
On it.
26 min laterthe fix is done
Ravi
Ravi09:41
Running again. It was the roller.
Tickover09:43
Had the lock nut backed off again?
Ravi
Ravi09:44
0:06“Yes, right off. Fitted a new one.”
Conveyor 2 · stopped
Listening
Plan for Ravi
  1. 1Check the drive-side tension roller2 Nov job
  2. 2Bring a 13 mm spanner and a lock nutRaviRavi
  3. 3Spare roller TR-220 is in bay 3SunilSunil
What happened

Stopped around 09:08 ±4 min. Priya reported it at 09:12. Ravi was on it by 09:15 and had it running again at 09:41. The drive-side tension roller had worked loose because its lock nut backed off. New nut fitted.

Remembered. Third time this lock nut has backed off. Added to Friday's service.
Approve
EditMohanMohan09:52
01 · The problem

The person who knowswhat happened hastheir hands full.

So what they learned never gets written down. The job closes as “fixed”, the cause is a guess from a dropdown, and the next time it breaks, whoever turns up starts from zero.

The same breakdown, again.

Nobody can see it is the third time, so it gets diagnosed from scratch, again.

Spare parts by guesswork.

You stock what you remember running out of, not what actually fails.

Servicing by the calendar.

Machines get attention on a schedule, whether they need it or not.

It is not a discipline problem. Nobody can type with a spanner in their hand.

02 · How it works

Every job starts with a plan.And leaves one behind.

Nothing to install, nothing to learn. It starts with whatever your people already do when something stops, and it gets sharper with every fix.

Someone says something.

A message, a voice note, a phone call, or a scan of the sticker on the machine. A few words is enough to open the job.

Priya
Priya09:12
Oven 3 isn't heating.
Call to the site number0:42
Oven 3, understood. Whole oven or one zone?
Scanned on Oven 3
asset filled in
Job opened09:12

Nobody opened an app. Nobody started from zero.

03 · Memory

Said anywhere. Remembered.Ready when something stops.

No new app. People talk the way they already do, on WhatsApp, on a call, on Slack. Tickover keeps what matters as your site's memory, and turns it into a short plan the moment something stops.

Said, anywhere
RaviRavi2 Nov“Lock nut had backed off again.”
PriyaPriya14 Sep“Belt keeps drifting to the left.”
MohanMohan3 Aug“Tensioning procedure is on page 14.”
SunilSunilMon“Two TR-220 rollers in bay 3.”
Conveyor 2 · memory
Lock nut on the drive-side roller backs offRaviRavi · 2 Nov
Belt drifts left when tension is lowPriyaPriya · 14 Sep
Tension to the mark, manual page 14MohanMohan · 3 Aug
Spare roller TR-220, two in bay 3SunilSunil · Mon
stays at your site
Plan for RaviStopped09:12
  1. 1
    Start at the drive-side roller. Check the lock nut.Ravifrom Ravi
  2. 2
    If the belt has drifted left, tension is low.Priyafrom Priya
  3. 3
    Re-tension to the mark. Manual, page 14.Mohanfrom Mohan
  4. 4
    If the roller is worn, a spare is in bay 3.Sunilfrom Sunil
Sent toRaviRavilock off first

In their language.

It talks to each person in the language they talk to it in.

At a decent hour.

It knows shifts and quiet hours, and it does not call at night.

Asked once.

It never asks two people the same question.

Yours to correct.

Edit anything it wrote. Your correction becomes a plain rule you can read or switch off.

04 · Your team

Everyone keeps their job.Nobody keeps the paperwork.

Today

Shouts, calls or messages a supervisor, then waits.

With Tickover

Sends one message. Is never asked for more than a few words.

Priya
Priya13:20
Packer 4 is making a noise.
Tickover
Noted. Ravi has been told.
that was all
05 · Trust

It earns its independence.You hold the keys.

Tickover starts by suggesting. It only does more on its own after you have approved the same kind of thing again and again, and you can pull it back with one tap.

Tickover

Notices, and suggests.

You

Decide everything, as before.

Pump 4 has failed three times since its last service. Bring the next one forward?
How a level is earned

It asks. It never promotes itself.

Safety is never assumed.

Whether a machine is locked off and safe to touch is always confirmed by a person, by name, every time.

Every action has a name on it.

What it saw, what it did, and who approved it, kept in a log nobody can rewrite.

Undo is one tap.

Or one plain sentence, from whichever app you happen to be in.

06 · Where it is going

Maintenance thatmanages itself.

That is the destination: a system that plans, orders, schedules and closes on its own, so your team's whole day is the physical work. It gets there one earned step at a time, and you decide how far.

A day on autopilot

example day
  1. 06:00

    Pump 4 service moved into a quiet hour

  2. 09:12

    Conveyor 2 job opened, Ravi sent with a plan

  3. 09:14
    Ravi

    Locked off the conveyor

    confirmed by a person

  4. 09:15–09:41
    Ravi

    Fixed Conveyor 2

  5. 09:44

    Record written and filed

  6. 11:30

    Roller TR-220 reordered before stock ran out

  7. 18:00

    Week's summary sent

Plans the work

Builds each person's day around what is due and what just broke.

Draft

Orders the parts

Sees what a job will need and has it waiting, within the spend you allow.

Bounded

Schedules the services

Moves upkeep to when a machine actually needs it, in a quiet hour.

Notify

Closes the job

Writes it up, files it, and learns from it.

Autopilot

Example of a site partway there. Each ability is earned separately.

Safety is always confirmed by a person. Autopilot never changes that.

07 · Fits in

Keep what you have.Or start with nothing.

Tickover sits on top of whatever you use today and writes clean records back into it. If that is a spreadsheet, a spreadsheet is fine. Nothing to migrate. Nobody to retrain.

Tickover
Conveyor 2 · tension roller
Oven 3 · thermostat contact
Pump 4 · bearing
Your maintenance system
SAP, Maximo and the like
A spreadsheet
CSV in, CSV out
Stock and purchasing
reads stock, drafts requests
Reports
your data, in plain tables

What you already use

Sensors welcome. Never required.

If your machines already report data, it can open a job or pin down a start time. It never closes a job, and it never overrules a person.

Start where it hurts.

One site, one team, one phone number. Add the rest when the records speak for themselves.

08 · Straight answers

The questionswe would ask too.

  • No. They message, call or scan a sticker with the phone they already have. The only screen is for whoever approves the records, and that runs in a browser.

09 · Start

Let the workdo the talking.

Start with one site, one team and the phone number everyone already calls. Tickover learns the rest as you work.

  • Nothing to install
  • Works with what you have
  • Your data stays yours